Delivery And Return

Your orders are delivered to cargo within 5 working days (Monday-Friday) after bank approval. Depending on the distance from the delivery address to https://yataganknife.com/ the cargo company will deliver your order within 2-5 days. In case of a mishap caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.

All of the products you choose will be delivered to you by the contracted cargo companies with the guarantee of https://yataganknife.com/  The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock for the first time.

https://yataganknife.com/ is an online shopping site. It allows multiple users to shop at the same time. Rarely, it is possible for the consumer to buy the same product and the product is out of stock in this case;

If the product you have paid for is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be given to the consumer between these dates, the payment made is returned to him.

RETURN/EXCHANGE INFORMATION

The products you buy from https://yataganknife.com/ are given the right to return/change unconditionally within 30 days based on customer satisfaction.

You must send your products to us with the specified cargo, in their original packaging, undamaged, unused, undamaged, together with the invoice. Please send the return section on the invoice together with the products, specifying the product to be returned/exchanged and the reason. Products sent without an invoice will not be processed.

After the product has been received and processed by us, you will be informed via e-mail by making a refund or exchange. In return transactions, the payment will be returned to your bank account within 7 working days.

For detailed information about product returns, you can contact us between 08:30 - 17:30 on weekdays.