Enlightenment Text


Data Controller
In accordance with the importance we attach to the privacy and security of your personal data, as Göcen Bıçak, the personal data processing, storage and destruction policies on our website at “https://yataganknife.com/” and the conditions and conditions contained in this clarification text. We hereby inform you that it is being processed in accordance with the Law on the Protection of Personal Data No. 6698 and the relevant legislation.

Your Processed Personal Data
Identity Data

Name, surname, gender, date of birth, TR identity number used as tax identification number for individual companies, tax number

Contact Data

Telephone number, full address information, e-mail address

Customer Transaction Data

Voice recordings at the call center point

Transaction Security Data

IP address, connected country information, web browser information on our website

Marketing Data

Personal data that can be shared by the customer in order to understand the problem during all kinds of customer complaints, the number of complaints received, the number of late-answered complaints, the type of payment they prefer to use in shopping, personal data processed within the scope of campaigns related to our products and services, communication/bulletin within the framework of electronic communication legislation. /whether promotion is allowed, frequency of shopping, cookie records

Purposes of Processing Your Personal Data
We would like to inform you that your personal data in the above-mentioned category, which is processed during the process of purchasing products from our company, is processed for the following purposes:

a) For the purpose of management/follow-up of all processes carried out regarding the purchase of products/services by our customers, and in particular;
- Selling all kinds of products to our customers through various channels (online, store sales, etc.),

- To be able to send information about the latest status of the order and cargo via sms and e-mail,

- Issuing invoices, sending them to the customer and managing the collection process, and fulfilling all the requirements set by the legislation in this sense,

- Evaluating and finalizing objections, suggestions, complaints and feedbacks,

- Within the scope of this service, the customer can be informed and communicated via sms or e-mail,

- Providing the benefits of the campaign in case of cooperation with the third party regarding the campaign that the customer will benefit from;

- Carrying out a customer satisfaction survey in order to increase the service quality,

- Fulfilling the obligations regulated in the consumer law legislation,

- Identifying usage/shopping habits and communicating new opportunities and campaigns for this,

- Tracking, organizing and improving customer experience and demands,

- To be able to implement the campaigns that our company currently carries out with third parties and all the campaigns that it may carry out in the upcoming period, in a way that takes into account the benefit to our customers, to be able to communicate with customers in order to inform them,

- Segmenting the customers and determining the needs for the customer group in each segment and preparing special offers,

- Segmentation of our old customers who have lost their qualifications as customers for any reason,

- To enable the customers who are entitled to benefit from the campaign to benefit from the award, and to send gifts to some segmented customers,

- Being able to meet with advertisement, promotion, social responsibility projects, interview, shoot video and photo, sponsorship and events,

- Answering pre-membership/subscription questions, responding to complaints and sharing information requested by the customer or customer candidate, making necessary calculations, through communication tools such as social media and call center,

- Making changes or updates to personal data in line with the request of our customer,

- Analyzing consumer preferences with marketing activities such as product-service promotion, information, advertisement, campaign, price schedule and other benefits, strategy determination and measurement, and communication for this purpose,

- Keeping log records and tracking internet habits through cookies in accordance with Law No. 5651,

Matters Regarding Transfer of Your Personal Data
Your personal data listed in the 2nd article of this text are stipulated in the “laws, the establishment or performance of the contract, the fulfillment of the legal obligation, as specified in the paragraphs 5/2 a, c, ç, e, f and article 8/2 of the Law on the Protection of Personal Data No. 6698, In accordance with the exception provisions in the law, limited to the reasons that require the establishment, establishment or performance of a right, to be transferred within the scope of the legitimate interest of the data controller;

- In order for our company to fulfill its obligations before the law, for the fulfillment of the obligations arising from the legislation or the contract, the Tax Procedure Law, the Law on the Protection of Personal Data, the Law on the Protection of Personal Data and other legislation provisions including but not limited to the relevant institutions or organizations and the Personal Data Protection Authority, Tax Offices, banks, General Directorate of Security and other law enforcement agencies, Courts, municipalities, judicial authorities, enforcement offices, etc., upon request, within the framework of legislation. transferred to public institutions.

- Your personal data, which may be needed in a possible trial in order to exercise our legal rights, may be shared with our lawyers and judicial authorities.

At the points where it is considered that it may not be included in the exception provisions, limited to the reasons that require its transfer;

- Your name and surname, city of residence, date of birth, e-mail address, telephone number, SMS with which we are/will be in a contractual relationship, within the scope of the campaigns that our company is currently running with third parties and in all the campaigns that it may carry out in the future, in order to provide our customers with a healthier service. It may be shared with third parties such as companies providing e-mail delivery services and consultancy companies.

- Third parties that we receive consultancy services from, including consultants and auditors, companies that receive support services within the scope of the design sector, authorized dealers, affiliates of our company, main shareholder, subsidiaries of the main shareholder and companies in the risk group to which it is affiliated, potential buyers within the scope of share sale, translation service under contract companies, cargo shipping companies, companies that provide social media services to communicate with customers, etc. may be shared with contracted service providers and business partners.

- Services for the establishment, development and maintenance of technical and administrative infrastructure and electronic systems (web site), as well as keeping customer data and managing call center processes, can be transferred to third parties as required by the job.

Method and Legal Reason for Collecting Your Personal Data
your personal data,

a) All kinds of forms, including the membership you fill out on our online website, through electronic systems, security cameras in our stores, third parties that our company receives service from, provides services, and is in business partnership with, especially cargo companies, call center, our website, our company's social media accounts We collect information recorded/sent by you electronically or physically, such as website cookies, e-mail, within the scope of surveys, competitions and through courts and other public institutions.
b) We collect through legal documents and notifications sent to us in order to fulfill our legal obligations.
The legal reason for processing your personal data is that it is stipulated in the law, establishment or performance of the contract, fulfillment of a legal obligation, establishment, establishment or performance of a right, establishment or performance of a right, specified in paragraphs 5/2 a, c, ç, e, f of the Personal Data Protection Law No. 6698. We would like to point out that the principle of explicit consent specified in the 5/1 provision of the same law is based on the points where it is considered that it may not be included in the exception provisions of the law and the exception provisions within the scope of the "legitimate interest".

Relevant Person (Data owners) Rights
The detailed explanation on this subject is available on our website at the address “https://www.yataganbicak.com.tr/”, but on the condition that you prove your identity, our company headquarters address “YATAĞAN MAH. 31 SK. NO: 9 INTERIOR DOOR NO: A SERİNHİSAR/
DENİZLİ” address or by sending your request to “agocen@msn.com” address, you can exercise your rights below;

- Learning whether your personal data is processed or not,

- If your personal data has been processed, requesting information about it,

- To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,

- Knowing the third parties to whom your personal data is transferred, in the country or abroad,

- Requesting correction of your personal data if it is incomplete or incorrectly processed,

- Requesting the deletion or destruction of your personal data,

- Requesting notification of your requests for correction, deletion or destruction to third parties to whom personal data has been transferred,

- Exclusivity of your processed personal data